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Frequently Asked Questions

1. How can I submit a complaint?

You can use the "Submit Complaint" feature on the website to submit a complaint. Please note you need to be logged in to indiacomplaints.com to submit a complaint.

2. My Complaint does not appear on the website although it was successfully submitted

Complaints posted on Indiacomplaints.com are reviewed by our moderator to ensure the complaint is free of any type of abusive language or spam. This process may take from a few hours to 1-2 days, so please be patient. If your complaint violates our terms and conditions, it will not be posted on the website.

3. How can I change my password?

You can change your password by clicking on the “Change Password” option in your Dashboard. You can only change your password once you are logged in to your account.

4. How can I change my email-ID?

Unfortunately you cannot change the email ID you have registered with, however, for any reason if you need to change your email ID you need to contact our support team for the same.

5. How can I connect with other users on indiacomplaints.com?

You can send an invitation or message another indiacomplaints.com user by clicking on their username, you will be taken to his/her profile.

6. How can I find out the contact information of other users on indiacomplaints.com?

We do not encourage users to post their personal details like contact numbers on the website however you can send a personal message to the user where he/she can share contact details

7. How can I mark my complaint as "Resolved"?

You can mark your complaint as resolved by clicking on “My Complaints” option in your Dashboard once you login to your account.

8. How can I delete my complaint/comment/user profile?

Please contact our support team for details on this.

9. How can I contact the support team?

You can Click Here to contact our support team. Please note that the approximate response time can be up to 24-48 hours.

10. Can I contact the Support Team via phone?

Unfortunately our customer service team cannot be reached via phone, however, you may click here to send them an electronic message/query Please note that the approximate response time can be up to 24-48 hours.

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