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Indiacomplaints.com / Yatra / Cancellation of flight and Refund not been made

Yatra - Cancellation Of Flight And Refund Not Been Made Complaint Rating:   

Posted: Rakesh Chaudhary on March, 07 2017 02:37 AM
I booked goair flight G8 205 for the journey from srinagar to delhi on 19 Feb 2017 Through yatra.com.All was good and fine till i reaced Srinagar Airport bt when i asked the boarding pass frm the goair conuter at the airport then i came to know that my flight has been cancelled.The imp thing was that without any prior information thru sms or email my flight has been cancelled at the last hour.I called customer care at the goair authority bt they did'nt accomodate me in other flight too in the same date.My departure frm srinagar to delhi was so imp on the 19 feb that i had to attend an interview for my job on 20 feb.But they didn't understand a bit of it.Finally i arranged another airlines by paying 15000 rs around becoz of goairlines flight cancelation and i had to bear the loss.Who will pay this loss to me and moreovr the initial refund also of rs 4592 had not been still credited to me.What i do.Do the needful
Thank you.
Manvendra singh
Mob no -9412255298
[email protected]
Cancellation of flight and Refund not been made
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  |March, 07 2017 06:08 AM By Yatra 0 votes
Yatra Dear Rakesh, Greetings from Yatra.com! We sincerely apologize for the inconvenience caused to you. We would like to inform that flight booked on Go air airline is a low cost airline and airline is the one who directly informs the customer about flight delay or cancellation. Please be informed that we have initiated the full refund against your booking from SXR-DEL and it will take 2-5 working days to reflect in your account. Hope your query has been resolved. Should you require any further assistance, please call us on 09555 800 800 / 1860 200 1800. For holidays please call on 18602002323. Alternatively, write on [email protected] Best Regards, Yatra Care
  |March, 07 2017 04:31 AM By Yatra 0 votes
Yatra Dear Rakesh, Greetings from Yatra.com! We regret the inconvenience caused. We have contacted the concerned team for the refund kindly allow us some time and we will update you at the earliest. Best Regards, Yatra Care

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