TVS MOTOR COMPANY - Scratches Unwanted Pastes In Bike Head Light And Others Complaint Rating:   

Dear Sir/Mam,
My name is Amit Podder and yesterday I bought TVS Apache RTR 160 Pearl White (New White) from M/s Mann Auto Service, Link Road, Lanka, authorised TVS Sub-dealer. They did not give me test ride and so I had to buy directly. When I came out with the bike from the showroom, I saw already 93 km is showing in the meter. I asked about this to the dealer (Rickey Choudhury) he said its because the company takes test of the bike several times during which the km was counted. I don't know how far its true. The owner is a good man and so the workers. But on my way to home after the delivery, there was a continuous loud sound from the oil tank, seems like any screw or nut is loose. I complaint them on the way itsef and they said they will repair it the next time I go for servicing. But now after reaching home I can a confusing scratch on the engine left side and also a kind of paste on the head light boundary. The bike was dirty and seems old also. Oh! Please I request TVS company to help me in this matter for which I will be ever greatfull to you...TVS claims to be the No.1 company in providing customer satisfaction. I hope the company satisfies me too, with all the information. I'm waiting...

Thank you for reading my complaint...