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Travel Magica - Travel Services Complaint Rating:   

Posted: Makarand Sahasrabuddhe on July, 11 2019 12:41 PM
Terrible customer service. After agreeing to pay them Rs. 7500/- over the quoted price because they said it was peak season, I was charged Rs. 1100 for a payment I made on Monday morning instead of Sunday evening.

I was forced to pay this in cash in one of the hotels with Travel Magica staff threatening me that they would not let me check out (the hotel manager was good but helpless).

Very rude behaviour and no response to mails or texts sent after wards.

Do not use.
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