SONY INDIA - Non Refund Of Amount Against Non Repairing Of Mobile Hand Set Complaint Rating:   

Dear Sir
I had submitted my Sony mobile xperia E3 at sony care Angul in October 2017.But unfortunately the care representative kept that mobile for one more weeks and told that the mobile was ok and took Rs 1200/- as repairing cost.after one day the mobile got hanged as before .I have sent the video of the mobile phone to the care representative immidiately.The representative told to submit the mobile again .So I had submitted the mobile at the care .The representative took it for two months for repairing .At last said that it was impossible to repaire and the motherboard got damaged.I told to give my mobile and refund my money .But he told the refund amount will be credited to my account directly after deducting requiste service charges.I gave my account details.But till now no refund is received .
So kindly consider my matter and take necessary action regarding this.
With regards
Gobinda Chandra Samal