Snapdeal - Product Not Delivered Complaint Rating:   

Hello Sir,

I purchased a mobile phone worth Rs. 9999/- on 28-Nov-2016 from Snapdeal.com website.

Order# 16947584553

When the product delivered, I returned it back as it didn't have earphones inside the package. I had conversation with Snapdeal.com customer care executives but they shouting at me and even they say that you will neither get the product(mobile) nor the refund of full amount. I am very very disappointed at this moment. I am really pissed off this portal. Their customer care executives are less educated and behave like ilterate person. Kindly take this request as Highest priority stuff.


I have tried all the ways to get the refund of full amount and even I am ready to accept the product also. But they are not responding to any of my call/msgs/emails. Its been 3.5 months since they are holding my money. My parents are also shouting at me as the case has become complex.