Respected sir/madam
GRATINGS OF THE DAY FROM EVELYN LOPES
DEAR SIR WITH A GREAT PAIN AND HIGHLY DISAPPOINTED MIND I WOULD LIKE TO INFORM YOU ABOUT ROSE N CAKES WEBSITE .DEAR SIR ON 1ST MARCH MY SON 1ST B'DAY WAS THERE .ON 28 feb 2017 I ORDERED A ONLINE CAKE ON www.rosencakes.com
DEAR SIR BEFORE I COULD PLACE A ORDER I DID A ONLINE CHAT ON THEIR WEBSITE WITH MADAM SOFI
ACCORDING TO HER INSTRUCTION HAMMERING TOM JERRY CAKE WAS AVAILABLE TO DELIVER ON 1ST MARCH AT 4:30 PM .AFTER CONFORMING WITH HER I DID ONLINE PAYMENT ALSO .SOON AFTER THE PAYMENT IS DONE AFTER 5 MINUTES SHE IS MESSAGING ME BY SAYING THAT ORDERED CAKE IS NOT AVAILABLE FOR DELIVERY .FINALLY SHE GAVE ME A OPTION OF LESS COST CAKES ONLY WERE I PAID MORE MONEY FOR SELECTED ONE.
I WAS DISAPPOINTED WITH HER SERVICE & I FELT NO USE TALKING WITH HER MORE FOR THAT REASON
I CALLED ON THEIR 9990162888 NUMBER & MADAM NEHA RECEIVED THE PHONE .MY GOD THAT MOVEMENT WHILE TALKING SHE BROKE MY HEART THE WAY SHE SPOKE I WAS LITERALLY IN TEARS SHE MADE ME TO CRY ON THAT DAY IT WAS MY WORST EXPERIENCE .AFTER THAT I ASKED THEM TO CANCEL MY ORDER WITH IN 1 HOUR I SENT A MAIL ALSO TO THEM .VERY NEXT DAY ON 1ST MARCH THEY SENT ME A MAIL BY SAYING THAT WITH IN 2 DAYS THEY REFUND MY MONEY BUT TILL TODAY I HAVE NOT RECEIVED ANY MONEY FROM THEM THEY ARE NOT EVEN ANSWERING MY MAIL NEITHER MY CALL .DEAR SIR I REQUEST FROM YOU KINDLY TAKE A ACTION ON THEM BECAUSE THEIR ARE LOT MANY OTHER PEOPLE WHO SUFFERED BECAUSE OF THEIR SERVICE AND THEY ARE NOT GIVING MONEY BACK
MY ORDER DETAILS :-
PRODUCT NAME:-HAMMERING TOM JERRY
PRODUCT CODE :-RNV2
QUANTITY:- 1
ORDER AMOUNT:-3299/-
PAYMENT ID :-139602007
MERCHANT ORDER:-6154
MERCHANT TRANSACTION IDENTIFIER:-6154
FRAUD PEOPLE DETAILS :-
ROSE N CAKES,WEBSITE REGISTRATION ON NEW DELHI-1100034
EMAIL:
[email protected]
web site:-www.rosencakes.com
tumlare
plot no.-8,
1st floor
grag plaza,
DDA commercial comples road no.44
pitam pura
rani bagh
Delhi-110034
phone no.:-9990162888
