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Indiacomplaints.com / Paytm / Wrong Product Received

Paytm - Wrong Product Received Complaint Rating:   

Posted: Hemant Jain on February, 25 2017 04:29 AM
My complaint is regarding wrong delivery of a product and I have been
having this issue from almost a month I have tried my best contacting paytm
customer care but it is of no use cause I am getting the same reply again
and again this is the last place I am expecting a proper reply. There is no
progress from a long time and I can't wait so long. The grievance page on
the Paytm site also lands on the same contact us page that is of no use as
the issue is not escalated. I am attaching the required images with this
mail and would like you to resolve the issue quick or else give me a proper
address to talk cause your customer service reply the same thing over and
over for a month and nothing else.
I ordered a Oppo F1 S 64gb Grey colour.
On -21-1-2017--order no-2620869030---------- and received it on
---27-01-2017---------. But in the box there was an -opp neo-5
--------------- phone. I have attached the images of the same.
There arealso no options to send a message or call to the seller, all the customer care numbers dont work as they all are auto answered by computers. My complaint number is 21219912 on payTM.
Wrong Product Received
Wrong Product Received
Wrong Product Received
Wrong Product Received
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