Hi Team,
I ordered a product with paytm on date 30th Jan 2017 approx cost of Rs.11500.It's being 12 days order not yet received which was expected to deliver max on/before date 6th Feb.when we track status its show held on destination address by courier(Blue dart) due to address issue. OK. while one more order purchased after that on around 2 Feb that has been delivered by the same courier company..Please answer my following questions....
Questions-
1. There is no option to talk to your customer care executive...all no provided on website or internet are IVRNos ....No clear information we get if cutomer have any query.
2. Why you ask customer to register valid mobile no...if delivery boy was not able to find location then why he didn't call to mb no provided to find the exact location. He should call to ask address if thats not clear to him.
3. I expect a call on Monday positively from your customer care executive to know the exact reason for this issue ..
4. This is not the last ...it's very very important for your company health.....
If my delivered order will not reach in next two days...I will file a complaint against your company with all the details or fraud your company doing with customer.....you have only next two days...
PFB Order Details - PFA screenshots of order details.
Order No. - 2667926982
Way Bill - 33802441676
Bill No. - 69890156055
Ref.No. 2006429173
PFB - My details -
Registered Email Id :
[email protected]
You can contact me @ 9560508307(order placed with different no )
Please note we didn't get any response on the raises..They don't think that they should on the issue due to which customer is in trouble.
Thank You.
Abhishek Singh
Mb.9560508307
