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Indiacomplaints.com / Ola cabs / regarding extra fare charged against shown on Ola app

Ola Cabs - Regarding Extra Fare Charged Against Shown On Ola App Complaint Rating:   

Posted: Mohan on August, 24 2017 05:56 AM
I booked a OLA auto from Wind tunnel road , Bangalore to Indira nagara metro station , bangalore... through my ola app .... while booking it was shown Rs 32 as fare.....
But when I reach destination I got a bill of Rs 43 and when I asked the driver he told me to talk to customer care...

When I called customer care they told me to follow a web link to raise a complaint of extra fare charged instead of taking directly on call...

Ola customer care representative stated that they don't have a policy of lodging complaint over phone calls....

My complaint against ola is regarding cheap service .., extra fare charging , wasting customers valuable time.. ( to take my own extra paid money back (9rs ) I may have to waste my whole day behind ola customer care service )....
So I kindly request you to teach ola a lesson how valuable a customer and his time is ...
Thank you
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