Naukri - Paid Service
Subject - Complaint against cheating and fraud done by executives of naukri.com and their rude behaviour.(including Bhawana kathuri- senior executive and another male executive whose name not known.
I am Dr sharad gupta(Consultant Radiologist in Rockland Hospital, delhi), resident of delhi.
On 4 august 2017, i called customer service of naukri.com to buy a paid service because i found naukri.com the best platform for job search.
I had a talk with bhawana kathuri(senior executive) which tranferred my call to a male executive for further details.
I wanted to buy profile highlighting plan but i was provided with wrong details regarding charges of the plan by him( he asked for Rs 4400 instead of Rs 2200 which was actual price). Due to which i bought all the services all together (when he told all services will cost 6200 together) with customer code 170804CS3262937 and transaction ID 170804TS4214861.
After doing payment and rechecking for charges at online site of naukri.com, i realized that i was fooled so i called him again. He apologized to me this time and assured me that all my services will be deactivated and whole money will be credited back to my account asap.
I believed and trusted his words and waited.
On 31 august, when i found no money credited, i called customer care again to check status of my request.
One of the executive(named meenu) picked and replied to me.
It was really disappointing to notice the rude behaviour of her towards me. I requested to kindly help but she refused after hearing whole incident and told me that nothing she can help.
I am completely helpless and feeling exploited and cheated.
My money (Rs. 6200) has been duped.
i am a well reputed doctor of delhi and really wanted to join paid services of naukri.com.
But I will NEVER RECOMMEND NAUKRI.COM to anyone in present or in future.
It is a serious crime of fraud which is hampering the image of naukri.com in the mind of customers like me.
Kindly do the needful asap for the sake of image and respect of naukri.com.
kindly call me back on 7042566652 if you feel i deserve justice.