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Indiacomplaints.com / Lenovo / Lenovo thinkpad X1 carbon 20FB

Lenovo - Lenovo Thinkpad X1 Carbon 20FB Complaint Rating:   

Posted: Sukrut Mehta on February, 14 2017 07:02 AM
My laptop was working perfectly till lenovo companion software updated. Post the update brightness got stuck at highest level. On complaint lenovo shared VGA driver updates which I downloaded and tried to install. During installation, the screen blacked out and I took the laptop to their dadar service center. At the time I was informed that OS has crashed due to virus in software and needs to be rebooted. Since then multiple emails and complaints later, Lenovo asked me to download a recovery media but when the download failed due to an erroneous link, they asked me to purchase the OS despite being eligible for a recovery media. Lenovo is neither replying nor commenting on their virus laden software updates and faulty recovery media links.
Lenovo thinkpad X1 carbon 20FB
Lenovo thinkpad X1 carbon 20FB
Lenovo thinkpad X1 carbon 20FB
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