IndiaPost - Guess Watch For Women Complaint Rating:   

I received a product on EMS speed post on 07-MARCH-2017 having Transaction Number : EN627637755IN.

The product that was sent & the one i received are totally different. The product was delivered from Hyderabad to Bhubaneswar.
The watch that was sent was worth Rs. 13000 (Guess wrist watch for Women ) but the one i got was (Rosra Mens watch) worth of Rs. 199.
The Product when packed , was weighing 195 grams and the product which i received was weighing 167 grams.

Raised a complaint : 1000 7481 409

I dont know what kind of scam you people are running , i never expected this kind of service from Indian post.
I could have easily opted for private courier services but instead i went for Indian post which was probably the biggest mistake of my life.

How you people can cheat this way by changing the product in the middle

I tried reaching the toll free complaint number 1924 but its perpetually in busy mode.
If i dont get justice i will move to National Consumer Grievance Cell.

This is not the service we expect from the Indian Post Office(affiliated by Indian Govt).

Contact no : 9901245870