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Indiacomplaints.com / Idea Cellular Ltd / About extra charges on bill

Idea Cellular Ltd - About Extra Charges On Bill Complaint Rating:   

Posted: Sujay Ekal on July, 04 2017 11:06 AM
Respected Sir,
I am using idea postpaid sim(9689211717). I upgraded my plan from Rs. 299/- to Rs.350/- and also added one plan for internet they give me data of 1GB per day. I comfirmed about extra charges before taking this plan they said me that no extra charges will be taken. but now they added Rs.180 extra in my previous month bill and Rs.400 extra for this month. When i called customer care they told me that the charges are aplied for 3G data that i used. but before taking this plan i have confirmed about bill.I gone to the idea care they said we cant help you and aslo tried to call customer care but they did not attend my call, continuosly i was calling to them but they did not give any response. Sir please help me u cant afford this extra charges.

About extra charges on bill
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