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Indiacomplaints.com / Huawei india / Huawei nexus 6p mobile

Huawei India - Huawei Nexus 6p Mobile Complaint Rating:   

Posted: Pooja on July, 07 2017 09:31 AM
Hi
I purchased huawei google nexus 6p in nov 15.it shockingly stopped working on 13th may after an auto update from company's side.contacted the service centre n they ask me to pay 24k for the mother board repair.as they diagnosed the problem aa bootloopr error which occurs due to auto update from their side..
My question is why to pay 80% of the cost of the handset for repair fir which the company is responsible.
This problem is being faced by majority of nexus 6p users in india.
It's due to their hardware manufacturing defect that is not capable of auto updates from their own side.
More over their customer care centre ia bad n shameless that they seldom care for customer complaints.i m complain inf their since 14th may but of no use.
My humble request to u to pls help me get my handset replaced from huawei.i have complaint number if u need.
Thanks
Pooja
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