Goibibo - Airline Ticket Refund
The ticket was cancelled by airline and the refund should have been issued to me till now. But they are not responding and when they do once in a blue moon, they tell me to check with airline. Whereas airline has provided me with a email showing that the refund was made to the agency and they are the one holding it.
Agency is not responding to any of msgs and nor they have a call support operating.
Their travel assistant Gia is a fraud to customers
How can such a company be allowed to operate ?