Car Lele - Delay In Service And Fake Promises Complaint Rating:
My name is Aaliya Khan I am a Mumbai residential.
I the month of August I had signed an agreement to purchase Maruti Wagon R for commercial purpose and paid Rs. 25000/- at the time of signing the agreement I was told that I will get the delivery within 2 months or latest by third month.
In the month of octobar when I went to check the status I came to know that my documents were not even forwarded further because one of the signatures were pending which I was not informed about.
I did not make a fuss of it signed the documents and then I was assured that within the next month I will have my car so I agreed.
Next week I received the text that I will get the delivery by 15 Feb'17, I was surprised and called the executive who was dealing with my case, he checked with his head and assured I will have it by 15th Jan'17.
By this time I was really upset and had lost my faith in their commitment and from that time I have been constantly following up with them and every day I have a new excuse that my loan has not been approved due to demonitisation, banks have become strict and so on. My agreement was made way before the demonitisation and initially I was informed nothing about loan issues it was told every thing will be taken care by them.
Whenever I call to follow them my request is not even being taken seriously.
The company's Name is Carleley it is located in Seawood near the Station Navi Mumbai.
Its humble request if I could get the resolution for the above concern.
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