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Indiacomplaints.com / Aircel / Unwanted multiple time Charges Of Value Added Services

Aircel - Unwanted Multiple Time Charges Of Value Added Services Complaint Rating:   

Posted: Suresh Burdak on June, 18 2017 10:00 AM
I am using a Aircel sim 7615913535 and company charged me(Rs. 35, Rs. , Rs. 4 and Rs. 50 so many times) for Fun bazar and boye service. I called their customer service and they don't behave in positive manner and says that this service was activated via online ads and literally I didn't turn on my data connection. So how could it be possible??? They says its non-refundable.... I never respond such calls/msgs or emails and never click on any ads. Then how is it possible?? Company is not responding audits a fraud they are stealing money from customers for no reason.

I look forward to hear from you soon. I have attached screenshot in this ticket and another screenshot is in the comment.

Aircel charged me Rs. 35, Rs. 1, Rs. 4 and Rs. 50 continuously today... so total Rs. 90 charged unwanted... PLEASE STOP CHARGING ME UNWANTED. . I AM VERY TIRED OF COMPLAINING FOR THE SAME.

Please take a strong action.
Unwanted multiple time Charges Of Value Added Services
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Comments

  |June, 19 2017 10:43 AM By Aircel 0 votes
Aircel Dear Suresh Burdak, We would like to inform you that a waiver of Rs.118 is being effected in your account which will reflect within 24 working hours. Warm Regards, Aircel Social Media Team
  |June, 19 2017 10:38 AM By Aircel 0 votes
Aircel Dear Suresh Burdak, We are forwarding your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team
  |June, 19 2017 06:16 AM By Suresh Burdak 0 votes
Suresh Burdak Today I received one more message saying that "XYZ" service has been successfully subscribed... pls recharge your account to keep it ON. What the HELL is this???
  |June, 18 2017 10:01 AM By Suresh Burdak 0 votes
Suresh Burdak Another screenshot showing unwanted charges

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