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Zomato (9 Complaints)

P-139 Sector -44 Sec-27 Gurgaon Haryana , 122002
Gurgaon

https://www.zomato.com

Category : Electronic Shopping Complaints

Land Line : (0124) 9958050291

Office Timings : 9:00 AM - 6:00 PM

Additional Information : Our team gathers information from every restaurant on a regular basis to ensure our data is fresh. Our vast community of food lovers share their reviews and photos, so you have all that you need to ma...e an informed choice.
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Additional Information

Our team gathers information from every restaurant on a regular basis to ensure our data is fresh. Our vast community of food lovers share their reviews and photos, so you have all that you need to make an informed choice.

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Zomato Complaints & Reviews

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Zomato / order proceessed without promocode

Posted: sidanth nandan on November, 25 2019 09:41 PM
while ordering food using zomato app,the order got processed and deduct my amount automatically without applying promo code as shown earlier ,hence i had to cancel the order immediately with in one minute,the order was cancelled but without a refund.i contacted the support team and requested them but there was no one helping to refund & and reprocess order with earlier pay...

Zomato / Order number 2061398838 I placed this order through zomato and it was for fish soup

Posted: Monakkar on August, 19 2019 09:33 AM
Order number 2061398838, I placed this order through zomato and it was for fish soup. I received the soup that is like water & just filled with onions no mutton as well. There is no customer care to contact but just send an email where u get automated responses. And u don't consider soup as water. I could have very well just boiled water with oil & onions and had that. I ...

Zomato / I placed an order yesterday I have cancelled the order within minute my refund was declined

Posted: Kamalkrishna on August, 12 2019 11:38 PM
Zomato I placed an order yesterday, I have cancelled the order within minute, my refund was declined stating having many previous disputed transaction. If I point out mistakes made in the food and/or in delivery, you make me ineligible for refund. I have been having my regular food with Zomato, but this experience with you was really disrespectful....

Zomato / Refund of non-delivered order

Posted: SUMIT GANDHI on July, 17 2019 07:41 AM
I ordered a cake yesterday via zomato app for my brother in law. There was no option to provide his contact number so I entered his mobile number in the address. At the time of delivery, the delivery boy didn't reach out to the contact number mentioned and cancelled the order. After seeing text, I called back within a minute suspecting fraud and the delivery boy said he wo...

Zomato / Zomato Order 1929541799 not delivered but payment collected online not refunded

Posted: Raga Sushma on July, 02 2019 08:11 AM
Zomato order 1929541799 not delivered but payment collected online . I called up the rider his mobile was switched off . Customer care chat was of no help they told me to write to order@zomato - Wrote to order@zomato.com several times Request numbers 21162333,21136428,21134056 but got no reply....

Zomato / behaviour of a zomato valet muna mohanty

Posted: Punyatirtha Pati on June, 13 2019 12:04 AM
Muna mohanty was the Zomato valet his number is 9861431317 i ordered food 1 hour before he delivered after 1.3 hours.. After that he behaved very badly with my father... Take an immediate action and terminate that valet...

Zomato / Regrading Food Poison

Posted: Akhil on April, 16 2019 07:04 PM
I ordered chicken biryani in Zomato and I received that order after 1hr my brother ate that food and then he got stomach upset. I never expect this from Zomato....

Zomato / food online delivery

Posted: Biswa Nath on April, 15 2019 04:49 PM
I have orderd food from zomato on 15.04.2019 but never got the delivery but delivery status if showing delivered on my profile . When i reach out to zomato they were saying that they had an chat with delivery guy and he said that he delivered i dont know how they varify if the delivery guy is telling truth. it's a scam where i paid for food which i never got but i have bee...

Zomato / Food Not Received

Posted: Sujith on March, 26 2019 06:04 PM
I ordered food from Zomato on 23rd March 2019. The food was not delivered and I kept waiting for 2 hours. I tried talking to Zomato customer care executive but no avail. They all refused to help me saying that the delivery of food is dominoes responsibility and not theirs. And I received a late night text msg from the delivery boy to call him, I called back and he told me ...

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