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Yatra (6 Complaints)

1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39 , Gurgaon, Haryana, India
Gurgaon

https://www.yatra.com/

Category : Airlines Ombudman Complaints

Toll Free : 1860 200 0800

Additional Information : We are a leading online travel company in India and committed to our mission of “creating happy travelers.” Through our website, www.yatra.com, our mobile applications and our other ass...ciated platforms, leisure and business travelers can explore, research, compare prices and book a wide range of services catering to their travel needs. Since our inception in 2006, more than 4 million customers have used one or more of our comprehensive travel-related services, which include domestic and international air ticketing, hotel bookings, homestays, holiday packages, bus ticketing, rail ticketing, activities and ancillary services. With over 61,000 hotels contracted in over 1,100 cities across India, we are India’s largest platform for domestic hotels.   A strong and "trusted" travel brand of India, our strengths include a large and loyal customer base, a multi-channel platform for leisure and business travelers, a robust mobile eco-system for a spectrum of travelers and suppliers, a strong technology platform designed to deliver a high level of scalability and innovation and a seasoned senior management team comprising of industry executives with deep roo
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Additional Information

We are a leading online travel company in India and committed to our mission of “creating happy travelers.” Through our website, www.yatra.com, our mobile applications and our other associated platforms, leisure and business travelers can explore, research, compare prices and book a wide range of services catering to their travel needs. Since our inception in 2006, more than 4 million customers have used one or more of our comprehensive travel-related services, which include domestic and international air ticketing, hotel bookings, homestays, holiday packages, bus ticketing, rail ticketing, activities and ancillary services. With over 61,000 hotels contracted in over 1,100 cities across India, we are India’s largest platform for domestic hotels.   A strong and "trusted" travel brand of India, our strengths include a large and loyal customer base, a multi-channel platform for leisure and business travelers, a robust mobile eco-system for a spectrum of travelers and suppliers, a strong technology platform designed to deliver a high level of scalability and innovation and a seasoned senior management team comprising of industry executives with deep roots in the travel industry in India and abroad.

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Yatra Complaints & Reviews

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Yatra / Their wesite mobile app not allowing me to cancel the booking ad also not able to contact them

Posted: kanishka makhija on March, 22 2020 11:54 AM
Their website server for cancelling flights is down from past 3 days. I cannot manage my booking on my own from the website or the app. Also, none of their number is reachable, none of their support emails are responding to my mails. I have raised 2 complaints on their website and dropping them mail from past 3 days to contact me as I need to cancel my bookings due to emer...

Yatra / hotel booking

Posted: pallavi sharma on June, 11 2017 06:24 PM
I have made a hotel booking with yatra.com for 24 and 25of june to hotel treebo ud assi in but the massege i got for confirmation of booking is for today 11 and 12 th of june. I have called the yatra.com care no. But got no response they are saying that booking is for today only and they are not going to help in any of that regards. Now i just want them to book the room fo...

Yatra / YA:3414901 Train ticket booking Ref.No.1704718264791 for Rs.13910/- on 17-04-2017 request reg.

Posted: Kiran Mondal on April, 27 2017 02:07 AM
I have booked 5 rail ticket on 17-04-2017 through yatra.com app. After receiving an amount of Rs.13910/- they inform me your booking is cancelled and amount will be refunded with in 2-7 days. Till to date I have not received my money from the said company.My travel ticket was in Duronto Train to travel from howrah to Pune.Please arrange to refund money....

Yatra / Service

Posted: Rajni Saha on March, 10 2017 05:54 PM
I booked flight go air G8 135 travel DT. 11.03.2017 through yatra.com which got cancelled without any intimation through mail ,msg or call. Whole night I was waiting at airport and at 3.00 am at time of check in I came to know through go air employee that my flight is cancelled. This is totally mental and financial harshment. I want compensation for this....

Yatra / Cancellation of flight and Refund not been made

Posted: Rakesh Chaudhary on March, 07 2017 02:37 AM
Sir, I booked goair flight G8 205 for the journey from srinagar to delhi on 19 Feb 2017 Through yatra.com.All was good and fine till i reaced Srinagar Airport bt when i asked the boarding pass frm the goair conuter at the airport then i came to know that my flight has been cancelled.The imp thing was that without any prior information thru sms or email my flight has...

Yatra / Airlines

Posted: Jignesh Shah on January, 23 2017 07:49 AM
I book 4 air tickets for leh to Mumbai 12/6/17 raf no 2101717159183 PNR NO 2KW27M I pay payment by credit card but when I receive pnr no there after they refund money. One time thay give me pnr no why they give refund My contact no 9820865213 [email protected] Yatra Reference number is 2101717159183.Your Airline PNR for Vistara F...

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