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category
Customer satisfaction rating
Total Complaints
95
Pending
94
Resolved
1
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Paytm (95 Complaints)

1st Floor Devika Tower, Nehru Place, Delhi, Delhi, India
Delhi

https://paytm.com/

Category : Electronic Shopping Complaints

Toll Free : 080 67720197

Additional Information : Paytm is India's largest mobile payments and commerce platform. It started with online mobile recharge and bill payments and has an online marketplace today. In a short span of time we have scaled...to over 158mn registered users and more than 90mn monthly transactions. Paytm is the consumer brand of India's leading mobile internet company One97 Communications. One97 investors include Ant Financial (AliPay), SAIF Partners, Mediatek, Sapphire Venture and Silicon Valley Bank. We strive to maintain an open culture where everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. Our team spends hours designing each new feature and obsesses about the smallest of details.
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Additional Information

Paytm is India's largest mobile payments and commerce platform. It started with online mobile recharge and bill payments and has an online marketplace today. In a short span of time we have scaled to over 158mn registered users and more than 90mn monthly transactions. Paytm is the consumer brand of India's leading mobile internet company One97 Communications. One97 investors include Ant Financial (AliPay), SAIF Partners, Mediatek, Sapphire Venture and Silicon Valley Bank. We strive to maintain an open culture where everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. Our team spends hours designing each new feature and obsesses about the smallest of details.

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Paytm Complaints & Reviews

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Paytm / Product ID 3051918650 as per company records [Resolved]

Posted: Prashant Sharma on April, 27 2017 07:49 AM
I have ordered an apparel from Paytm app which is not delivered to me. When I raised the complaint, they provided a proof of delivery (POD) with random signature which is not mine, and claimed that I have already received the product myself which I have NOT received. I have been talking to their support team for past 2 weeks and I have not received an...

Paytm / Paytm money refund

Posted: Twinkle Lakhani on April, 26 2017 05:35 AM
I ordered from India coming soon and paytm was payment issue when I made payment worth rs 585 my money got deducted n transaction was failed so paytm msged that amp will come in Ur account same transaction made again 584 was deducted n it was successful but now paytm is telling we deducted from 585 which was from 1st transaction but twice my amount was deducted from accoun...

Paytm / Bus Ticket

Posted: सुनिल राय on April, 23 2017 05:20 PM
1. Booked a bus ticket in paytm mobile app(as per the attached document) 2. After reaching the bus stop when I called up the bus operator I was informed that my bus has been cancelled. 3. I was informed that I will be I will be accommodated on another bus. However when the bus arrived there were no seats available. 4. I wasn't provided any seat. Hence ...

Paytm / Damage product TV

Posted: Ashish chowksey on April, 20 2017 06:44 PM
~~~Stay away from PayTm~~~ Regretting my decision of shopping at PayTm! I have received damage TV from PayTm against my order # 3011605427. I have done Complaint with I'd 27065511 & 27596462 .I got delivery on 7th April and the product was found damaged during the demo. I raised the return on 11th April which as per policy is correct as the s...

Paytm / Paytm does not returning my money which is not paid to mahadev medical

Posted: Ganesh Narawade on April, 20 2017 05:39 AM
My name is ganesh, i have paid 2921₹ to Mahadev medical, My money has been debited from my paytm but it does not reached at medical store paytm so i paid by cash, after 36hours also they did not recived, i asked at paytm customer care they told me money has been transfere there account but medical store account is not registered, Plz help My contact no....

Paytm / Samsung LU28E590DS/XL 71.12 cm (28 inch) LED Monitor

Posted: saumya dey on April, 16 2017 07:17 PM
Sir, Please help me to resolve the pending issue with PAYTM for refund/return claim. Transaction details provided below. Product purchase Date: - 1-APR-2017 Delivery Date: - 10-APR-2017 Return Request Date: - 12-APR-2017 (2 days after delivery) (Defined Return Policy :-> “Seller will accept returns within 7 days f...

Paytm / Online recharge

Posted: Rohan Dokania on April, 13 2017 05:18 AM
I had recharge on12/04/17 via online on paytm.My paytm in successful via debit card but my recharge is unsuccessful till now. I had contact to customer care.but they tolled me it will happen in 2 hrs. But my recharge still not successed. They has blocked my phone no.for contacting. Even they did not reply me on email. I had contact them as much ...

Paytm / Refund

Posted: Ranjit kumar yadav on April, 13 2017 02:30 AM
Mai 12/04/2017 ko Mera postpaid mobile ka bill pay Kiya number-9998885986, mere Paytm wallet se 503rs Kat gaya but masses NAHI NAHI aaya , ek baar or huaa tha railway ticket cancel Kiya uska Abhi refund NAHI Mila hai, Paytm care to phone lagta hi NAHI hai. Kya ye Paytm wallet ka charge hai ..yadi hai to massage bhejo n Mera pm ka Etna charge hota hai wo aap ...

Paytm / Paytm services for air tickets

Posted: Sameer Agrawal on April, 12 2017 02:51 AM
Hi. I had booked my air tickets on 3rd Feb through my mobile app of Paytm for my round trip air travel between Mumbai n Raipur. Mumbai to Raipur : Air India on 15th April 2017 (duration 1 hr 50 mins Raipur to Mumbai : indigo on 19th April 2017 The tickets were successfully booked and I have attached the invoice of the s...

Paytm / Bajaj glacier TC 2007 34 ltr air conditioner cooler

Posted: Shubhangi Priya on April, 10 2017 07:47 PM
I bought a Bajaj cooler price of RS 6550 from Paytm with order id-2996142267 and received at 4th April eve. When I opened it was damaged .That's why I was trying to raise return on that time but was not be able to because of technical errors and I called but the customer service no is too poor that's why I send an email on 6thand they replied me on 8th after midnight.And I...

Paytm / I am complaining about the paytm recharge issue with order id 3038442003

Posted: Khan Zeeshan on April, 10 2017 11:54 AM
I would like to bring in your notice that I made a payment of 303 on my Jio number for summer surprise offer on 06-04-2017 at 10:58 pm from paytm website and after that I received a message saying that amount of 303 received by paytm but waiting for operator confirmation and if recharge will not successful you can cancel the recharge after two hours I waited around 39 hou...

Paytm / Air cooler

Posted: Sugunakar Shivva on April, 10 2017 09:32 AM
Hi, I have bought air cooler through paytm app and I got defect product which has water leakage . As per paytm return policy I tried to return online which they provided as an option online but it never worked due to defect in their system . I have called customer service several times and they don't talk directly to the customer as I chose an ...

Paytm / Puma Tshirt

Posted: Rakesh Ranjan on April, 09 2017 06:44 PM
The website is selling duplicate product of premium brands . Its dupping customers with fake products. They say they are nit accountable for refund or return. Selling cheap products at increased prices cheating on customers. There is no quality check and they are selling harm chemically treated cloths. Got a skin infection using the T-shirt i bought....

Paytm / NO RESPONSE ON QUERY FILED REGARDING AMOUNT DEDUCTION

Posted: vishnu vardhan on April, 08 2017 04:59 PM
My order amount was deducted from my paytm wallet but the transaction was failed while making payment through my jio app.I also filed a query report with paytm app but haven't received any response. An amount of Rs.303 has been deducted while making payment.And paytm sent me message that the payment was successful. The transaction no.8753135050 by paytm....

Paytm / Recharge not done although money deducted from bank account

Posted: Nainsi Gupta on April, 07 2017 08:59 AM
Yesterday I have used paytm in order to recharge my reliance jio with amount rs.402/- (rs99 for prime membership + rs303 recharge) as soon as I added money on my paytm account, it vanished. I have no idea where this money has gone. This is very displeasing, money has deducted from my bank account but haven't got any benefit.all money went on ruin by this company. Hoping fo...

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