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Customer satisfaction rating
Total Complaints
95
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94
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Paytm (95 Complaints)

1st Floor Devika Tower, Nehru Place, Delhi, Delhi, India
Delhi

https://paytm.com/

Category : Electronic Shopping Complaints

Toll Free : 080 67720197

Additional Information : Paytm is India's largest mobile payments and commerce platform. It started with online mobile recharge and bill payments and has an online marketplace today. In a short span of time we have scaled...to over 158mn registered users and more than 90mn monthly transactions. Paytm is the consumer brand of India's leading mobile internet company One97 Communications. One97 investors include Ant Financial (AliPay), SAIF Partners, Mediatek, Sapphire Venture and Silicon Valley Bank. We strive to maintain an open culture where everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. Our team spends hours designing each new feature and obsesses about the smallest of details.
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Additional Information

Paytm is India's largest mobile payments and commerce platform. It started with online mobile recharge and bill payments and has an online marketplace today. In a short span of time we have scaled to over 158mn registered users and more than 90mn monthly transactions. Paytm is the consumer brand of India's leading mobile internet company One97 Communications. One97 investors include Ant Financial (AliPay), SAIF Partners, Mediatek, Sapphire Venture and Silicon Valley Bank. We strive to maintain an open culture where everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. Our team spends hours designing each new feature and obsesses about the smallest of details.

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Paytm Complaints & Reviews

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Paytm / About my order of 2700 Indian rupees which I canceled but didnt get my refund its about 7 day no message from paytm after putting issue and quary

Posted: Amit Singh on September, 08 2017 10:14 AM
I put an order on paytm but I was having some problem so I cancelled it an asked for refund then they send me message that it will be refunded but after 7 day no refund can be seen in my bank. I have tried calling the customer service no wtf the charges for the call around 4 ruppes I have wasted my 50 ruppes calling then then I am not able to talk to a human co consult my ...

Paytm / Regarding failure recharge of my Jio number

Posted: naveen kumar on September, 02 2017 01:35 PM
I recharged my Jio no on 7th April 2017 by paytm app.there was showing success of recharge on paytm app but there was no one recharge on my no,I called on Jio consumer care but they said that no one recharged is done by me. After that I tried to call on paytm customer care, any number provided by paytm is not under working then I emailed many time to paytm for refunding my...

Paytm / Refund against Air ticket cancellation

Posted: Arka Chowdhury on August, 26 2017 06:35 PM
I booked flight tickets for my onward & return journey from Mumbai to Bagdogra & return through paytm. Following are the details: Date of booking: 08 May 2017. No. of passengers: 4. Paytm order ID: 3206746277. Journey dates: onward - 15 Aug, 2017 (by Indigo); return - 20 Aug, 2017 (by Jet airways, flight no 9W-972). ...

Paytm / REFUND OF AMOUNT 1998

Posted: SURAJ on August, 15 2017 05:33 PM
I PAID 1998 FOR ORDER REEBOK SHOES.BIT AFTER 5 DAYS WHEN I DID NOT GET MY ORDER I CANCELLED MY ORDER. NOW THE COMPANY DID NOT PAID MY REFUND TILL TODAY SO I FELT HELPLESS AT THIS TIME AND THEY DID GIVE ME PROPER REPLY FOR MY COMPLAINT. SO NOW I WANT TO COMPLAINT FOR MY ORDER PLEASE ME HELP ME . I DID ALL MY WORK TO GET PROPER REPLY SO I WANT TO GO TO CONSUMER COURT....

Paytm / product quality receive less

Posted: piyush on July, 19 2017 03:32 PM
Paytm Order # 3477279680. This order cadbury. Sub order Actual order are Cadbury dairy milk 12.5gm * 30+ 30 = 60 quantity. But receive 30 pcs. Cadbury dairy milk maha pack 54gm * 8 = 8 quantity. Received successful. Cadbury dairy milk 25gm*15 + 15 = 30qantity. Bu...

Paytm / recharge

Posted: rajesh on July, 13 2017 05:16 AM
Sir I recharge 309 in my number 7014419108 by paytm in 11July in Jio number rajasthan pay tm company show recharge successful in vodaphone but how can possible number is Jio company I do mail many times but they don't give positive response to me and not refund my money Sir please slove my problem and refund my money my number 982973764...

Paytm / Service

Posted: Akshay on July, 08 2017 08:50 PM
Paytm is one such Corporation which is conceptualized just for looting the hard earned money of people. The Response Level of the Company is disastrous, every time we call in Paytm we have to explain the whole concern again and again. It appears that, Paytm conspires and startegize how to make hefty money in small period of time. They have designed and mechanized a very go...

Paytm / My paytm wallet hacked and someone paid Rs315 and the cyberteam of paytm denies about any problem

Posted: Raja Sarkar on July, 06 2017 07:08 PM
Paid Rs.315.00 to Burger King at 12:17 PM. Wallet txn ID:12105943154 Avail. Bal:Rs.148.88 My account got hacked and I replied with this mail Hi paytm cybercell team I "tamoghno" have a paytm a/c registered email [email protected] Mobile no 9051571489.My account got hacked today at 12.17 pm when I received a sms that I have paid rs.315 to...

Paytm / Not refunded my money of Shree

Posted: Harpreet Kaur on July, 06 2017 06:46 AM
Hi, My name is Harpreet Kaur. I have ordered Shree Multicoloured Kurti on 13th June of price 1364. They send 779 Rs cashback in my paytm wallet. I returned my order as i didn't like it. They haven't refunded my amount yet. I did so many messages & emails but always got same reply that we are working on your issue. Now i am not getting any reply & they are not even picking ...

Paytm / Six pack whey protein

Posted: Rohit Bahukhandi on July, 02 2017 09:44 AM
As I am a frequent protein user , I have ordered 100% whey of six pack nutrition from Paytm.. yesterday I recieved the order and they are giving authentication code also.but the product inside was total fake. Protein should be thinner .. particles should be fine like a sand but in this there is no protein. Only carbo is there which comes 15 rs per kg. If we will not take ...

Paytm / Bus

Posted: Prince Agarwal on June, 30 2017 01:33 AM
Hello, I have booked bus travel tickets from noida to varanasi(23june2017) and varanasi to noida (25june2017) Order: 3391294607 bus got accident near agra and we are left on road in midnight and then no backup services is provided and we have pay ransom amount of money around 8000 to reach varansi. Order :. 3391318531 va...

Paytm / Mens vests

Posted: Ricky Roy on June, 24 2017 02:45 PM
Gud evening sir I'd ordered men's vests from paytm site.. I'd received the parcel n wen i checked the product the quality was damn poor of my ordered product for which I'd gone thru the process of returning it.. But from the paytm end I got the revert dat they will not refund the money of my product n on the other hand if I wanna contact dere custom...

Paytm / Regarding wrong delivery of product

Posted: Girish Pidurkar on June, 17 2017 02:32 PM
I have two complaints against Paytm. 1st is I ordered the Mashroom LED night light but before delivery of product I had received message that product has been delivered which is actually not and after so many complaints they delivered me product. 2nd complaint is they delivered me wrong product which cost worth as compared to the product I ordered. I have att...

Paytm / Prepaid recharge

Posted: DISHA GUPTA on June, 12 2017 05:47 AM
I got a recharge done from paytm of rs 145 and showed successful order but i did not recieve any recharge. On filing complaint they told me to wait for 24 hrs. After 24 hrs i again asked for any reply but they again asked me to wait ! I have written 4-5 mails and now they are no longer replying to my mails ! Also i called them 5-6 times but they did not pick my call. It ha...

Paytm / I am complaining for a product that I bought from paytm they give me the defective product product is Moto g4 plus

Posted: Rishabh jain on June, 08 2017 10:22 AM
I buy the mobile from paytm. Motorola g4 plus the mobile is defective Paytm does not replace by mobile they said that we are not able to solve ur prblm I tried many times to contact customer care but they does solve my problem in mobile there is a issue of charging and heating seller has 10 days replacement policy but paytm refuses my claim ...

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