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Total Complaints
29
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28
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Hotstar (29 Complaints)

Urmi Estate, Ganapatrao Kadam Marg, Railway Colony, Lower Parel, Maharashtra 400013
Mumbai

http://www.hotstar.com/

Category : Entertainment Complaints

Toll Free : 1833-212-2120

Office Timings : 9:00 AM - 6:00 PM

Additional Information : Hotstar is an online video streaming platform owned by Novi Digital Entertainment Private Limited, a wholly owned subsidiary of Star India Private Limited. Hotstar currently offers over 100,000 hou...s of TV content and movies across 9 languages, and every major sport covered live. Highly evolved video streaming technology and a high attention to quality of experience across devices and platforms, make Hotstar the most complete video destination for Over The Top (OTT) video consumers.  
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Additional Information

Hotstar is an online video streaming platform owned by Novi Digital Entertainment Private Limited, a wholly owned subsidiary of Star India Private Limited. Hotstar currently offers over 100,000 hours of TV content and movies across 9 languages, and every major sport covered live. Highly evolved video streaming technology and a high attention to quality of experience across devices and platforms, make Hotstar the most complete video destination for Over The Top (OTT) video consumers.  

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Hotstar Complaints & Reviews

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Hotstar / Hotstar Subscription Charges Rs. 299 Has Been Directly Deducted From My Citi Bank Credit Card

Posted: susant sahoo on March, 26 2020 08:34 PM
Name: Susant, Phn No: 7507979204.. On 27th Feb 2020 Rs 299 has been deducted from my citibank credit card. I have unsubscribe the channel log before.. Thing is after deducting it's also not showing in billing details.. I have sent email to hello@hotstar.com, but they are not responding on that.. their support number is not working now..when I have connected to them through...

Hotstar / hotstar vip membership

Posted: NEHA KHAITAN on March, 25 2020 02:42 PM
Last day i had subscribed Hotstar VIP paying 365/year but when i am trying to see a movie under Hotstar VIP subscription i am not able to do so and i am being asked to repay Rs 365 to view the movie. ...

Hotstar / Hotstar VIP Subscription

Posted: Manggoulen Sitlhou on March, 10 2020 02:09 AM
I have signed into the app using my phone number through their OTP and then prompt me to subscribe with either of the plan available which are Hotsar VIP Membership & Hotstar Premium on 09/03/2020. After selecting the Hotstar VIP, a subscription fee of Rs. 369/year is being charged on my account via Apple iTunes Payment. The subscription fee gets successfully debited on my...

Hotstar / i paid the amount for subscription but its still not activated and not able to reach customer servic

Posted: Tirupathi on March, 08 2020 02:29 PM
paid the VIP subscription amount to Hotstar but it still not activated and not able to reach the customer care as well..customer care number which mentioned online is not valid. ...

Hotstar / Hotstar subscription charges Rs.299 has been directly deducted from my SBI credit card unauthorized

Posted: Madhu Adepu on October, 04 2019 09:36 AM
Name : Madhu Adepu Ph: 9989646235. On 19-09-2019 deducted Rs.299/- from my SBI Credit card even i didn't authorize and i didn't recognize charges coming from hotstar. When logged in Hotstar in my account page there is nothing showing like billing information and payment history/details. It is unathorized access, please treat this as fraud and stop this membership, i am una...

Hotstar / Subscription charges 299 has been directly deducted from my credit Card without my knowledge

Posted: Dev Mahajan on September, 17 2019 12:40 PM
The subscription charges of 299 has been deduscted from my SBI Credit card ending with 4379 without my knowledge. Kindly let me know the reason and User Name- Dev Mahajan Email Id-devanandm12@gmail.com Email Id to contact-mahajands12@gmail.com...

Hotstar / Hotstar App

Posted: Abhilash Peethambaran on August, 18 2019 03:47 PM
I have been using Hotstar as their VIP customer paid 365 for an year pack to watch their limited services including and especially for Premier league. I have a decent internet speed and could stream using other apps. I raised complaint in hotstar desk. But the customer support keeps on insulting me by asking me to do the same process. It has been two weeks and the app is g...

Hotstar / Sir many otp numbers send to my number. Minimum 50otp send to my number. Do not disrupt plz ..

Posted: Jenis on August, 17 2019 03:02 PM
Hotstar company is sand otp numbers on my number . 50 60 massage sand to my number pur day . Plz do not disrupt ...

Hotstar / Video streaming even on 14 mbps

Posted: Vikas Zarekar on July, 28 2019 09:47 AM
Inspite of several emails to hotstar for video streaming over 14mbps speed they keep on giving stupid reasons and every time spoke person changes and ask for details all over again or simply says they cannot do anything. I am premium member and I am not able to watch prime video continuously for 10 minutes also it keeps on spinning over 14mbps speed of wifi...

Hotstar / Service VIP membership of hotstar

Posted: Zafar shakeel on July, 14 2019 12:24 AM
As I have paid for the hotstar VIP membership this year only and now when I am trying to login it is popping up that you need pay for membership Of rs 365 again...

Hotstar / Online Streaming

Posted: Sundar B. on July, 12 2019 09:37 PM
I am hot star premium subscriber living in Bangalore. Live streaming of Wimbledon tennis games is advertised online by Hotstar but this rarely works. Out of six matches - on different days over the last two weeks - I tried to watch (all listed as streaming live) I was able to watch only one. The video screen keeps spinning all the time - no error messages....

Hotstar / Subscription related

Posted: Ashish raghav on July, 08 2019 11:51 AM
I have already paid one year subscription for viewing Hotstar channels. Without any notice hotstar unsubscribed me and is again asking for fresh subscription. This is extortion. Hence this complaint.... Please tell me what i can. Resolve my complaint as soon as possible. After one year subscription hotstar ask for new subscription My hotstar I'd not ...

Hotstar / Hotstar one year subscription HSVIP.IN for Rs 365

Posted: Deepak Bagga on July, 02 2019 10:09 AM
I have already paid one year subscription for viewing Hotstar channels which term expires on 30.4.20. Hotstar has without any notice unsubscribed me and is again asking for fresh subscription. This is extortion. Hence this complaint....

Hotstar / Hostar verification code releted questions

Posted: Chandan Roy on June, 30 2019 04:00 PM
Sir mera Hostar me 6 month se problem ho rha hai Maine kitna baar gmail ki koie reply nhi na problem solve please my check mobile no 7980361898 c Roy And gmail anwar.samrina@gnail.com ......

Hotstar / My deducted amount still did not come in my bank account

Posted: Harish Saini on June, 28 2019 03:37 PM
I, Harishpal, recharged for the subscription of Hotstar on 16-06-2019. The recharge was not successful against the transaction number 8597285803IGAGJHUXP1 and i also received a massage of unsuccessful recharge (file attached). However, the amount (Rs. 999) was deducted from my SBI account (A/C 20307944250) and i did't get the refund amount of Rs. 999 from your side. I requ...

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